terms & conditions
keeping you informed
Symetri is bound by the Privacy Act 1988 (Cth). The National Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at
Collection of Information
Symetri receives and stores transaction information, information you enter on our website or have provided to us in application, registration or administration processes. No personal information is collected when you browse anonymously. Anonymous browsing is when personally identifiable information is not required by an individual to gain access to our website. In addition, personally identifiable information such as name and contact details (email addresses) are only collected when you make an enquiry, subscribe to email updates or make a booking/purchase.
Email & SMS Communications
Emails may be sent out periodically to people who have subscribed via the MailChimp service set up on our website. All email subscribers have an option to unsubscribe if required at the bottom of each email. Appointment reminders are sent out via email and SMS from our booking system Cliniko and Cliniq Apps.
Storage & Security of Personal Information
Symetri takes all reasonable steps to ensure the security of our system and will not be held responsible for events arising from unauthorised access of your personal information.
Accessing and Changing Your Personal Information
Symetri attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in-depth explanation about how the information is used. If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity. You also have the right to request access to your personal information at any time. We will be able to assist you with such a request and this information will be forwarded to you within 5 working days.
Code of Conduct
To view the Code of Conduct for Registered Health Practitioners – download & read here.
Address: 53 Barrabool Road, Highton, Victoria, 3216
Call: (03) 5241 9565
The information on this website is not intended to be a substitute for professional medical advice. All content, including text and images contained on or available through this website is for general information purposes only. You are encouraged to confirm any information obtained from or through this website with other sources, and review all information regarding any medical condition or treatment with your health care professional.